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Bank By Phone

All your banking needs available by phone, 24/7.

With our phone and voice banking options, you can check balances of your savings, checking and loan accounts, and review your credit and debits for each account.

You’ll also get detailed transaction data, searchable by amount, date, and check number (if applicable), and you may transfer funds any time and from anywhere, all at your convenience.

Cares Credit Union

Follow these Steps

  • Dial +14379981479
  • You will be prompted for “English” press 1 or “Spanish,” press 2
  • Follow the instructions to proceed

SMS Text Banking

Get basic account info, set balance alerts, or find the nearest Cares CU branch or ATM via text. To access SMS Text Banking, you must enroll in online banking and register your mobile device.

How To Enroll in Text Banking

  1. 1. Log into your Online or Mobile banking account
    a. Within Online Banking, under the Menu/Settings option, select Text Enrollment
    b. Select "On" and enter your mobile number phone number
    c. Select Agree To Terms box
    d. Select Save
  2. 2. Visit Preferences
    a. Under Settings/Account Preferences you are able to manage account access
    b. Manage which accounts you would like to access via SMS/Text
    c. View and Edit SMS/Text Display Name for accounts

Mobile Texting Commands

Request SMS Text Command
Account Balance(s) BAL
View Transaction History HIST + Account Nickname
Find Nearby ATMs ATM + 5-digit zip code
Find Nearby Branch Locations BRANCH + 5-digit zip code
Transfer Money <XFER> <from account nickname> <to account nickname amount>
Display list of all text commands LIST

Cares Credit Union

Helpful Tips

Save 236063 (BANKME) to your phone contact list under “Cares Text Banking.”
Reply “HELP” to 236063 for help
Reply "STOP" to 236063 to cancel