Have a Question or Need Help?
Cares Credit Union team members are here for you.
By Phone
Talk to a real person. Our member reps are available:
Monday – Thursday: 8am – 5pm
Friday: 8am – 5:30pm
Saturday: 9am – 1pm
Toll Free
+14379981479
In Person
If you prefer to meet face to face,
Address: 175 Bloor Street East, Toronto, Ontario, M4W 3R8, Canada.
Feedback
If you have feedback regarding the services provided by this credit union, please contact us through email
Email: info@carescu.com!
Lost or Stolen Card
Call us immediately if your card is lost or stolen:
Monday–Friday, 8am–5pm
Toll Free
+14379981479
Weekends or after business hours
Toll Free
+14379981479
Your card will be deactivated immediately. Come by any branch and we will instantly issue you a new card. The charge for a replacement card is $5.
Should Cares be alerted by a third party that your card has been compromised we may determine to issue new debit cards at our expense.
Credit Union Documents
Pursuant to the Texas Administrative Code, Rule 91.315, members are entitled to review or receive a copy of the following credit union documents, upon request:
- Balance sheet and income statement;
- A summary of the most recent annual audit;
- Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies, and copies thereof; and
- Internal Revenue Service Form 990
Contact us Toll Free +14379981479 or email us at info@carescu.com
Credit Bureau Disputes
PO BOX 81349
175 Bloor Street East, Toronto, Ontario, M4W 3R8, Canada
Attention: Payment Systems
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175 Bloor Street East, Toronto, Ontario, M4W 3R8, Canada
Administration Office
175 Bloor Street East,
Toronto, Ontario, M4W 3R8, Canada
